What is a standard operating Procedure?’
A standard operating procedure, or SOP, is a set of step-by-step instructions compiled by an organization to help workers carry out routine operations. SOPs aim to achieve efficiency, quality output and uniformity of performance, while reducing miscommunication and failure to comply to industry regulations.
Reasons for poor procedure usage by the operators in the field.
- Inconsistencies between procedures
- Procedures are not up to date due to lack of MOC process
- Lack of procedure training
- Too much text in action steps.
- Supporting information limitations
- Variances between procedure writers
- Lack of Human factors analysis.
Limitations with the current SOP writing methodology
Currently the standard operating procedures are written using Microsoft word document which has a serious limitation because procedure authors make mistakes by wasting time in formatting the document versus focusing on the content/intent of the procedure. Since each author follows his own formatting style it is difficult to achieve standardization. Also, making common change across all procedures takes a long period of time.